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**Refund, Cancellation, and Delivery Policies** **1. Delivery Policy** * **Instant Digital Access:** Upon successful payment, your ebook *Beyond the Finish Line - The Ultimate Guide To Conquering The Comrades Marathon* will be delivered automatically via two methods: * An immediate download link displayed on the post-purchase confirmation screen. * An automated confirmation email containing a direct download link sent to the email address provided at checkout. * **Delivery Issues:** Download links remain active for **30 days** post-purchase, allowing up to **3 downloads**. If you do not receive your email within 15 minutes, check your spam or junk folder. For missing emails or technical download failures, contact support at runnersplatform@outlook.com with your order number, and a replacement link or PDF file will be provided within 24 business hours. **2. Refund Policy** * **Final Sale:** Due to the immediate, non-returnable nature of digital downloads, all sales of *Beyond the Finish Line* are final and non-refundable once the download link has been accessed or sent. * **Exceptions:** Refund requests will only be evaluated under the following conditions: * **Duplicate Purchases:** If you accidentally purchase the ebook twice, contact support within **7 days** of the transaction with proof of both order receipts for a full refund of the duplicate charge. * **Unsent Digital Access:** If a technical error prevents access to the ebook and our support team cannot resolve the issue or deliver the PDF file within **3 business days** of notification. **3. Cancellation Policy** * **Orders in Progress:** Because digital orders are processed and fulfilled instantly, order cancellations cannot be submitted once payment is completed. * **Pre-Orders (If Applicable):** If you purchased the ebook as a pre-order prior to its official release date, you may cancel your order for a full refund up to **24 hours before** the published release date by emailing support.

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